The Site links you to other websites that are not under the control of Cool Hand Luke’s. These links are offered solely for your convenience. We do not endorse such sites or any of the content, products or services contained on such sites. We are not responsible for the content, accuracy or opinions of such websites and shall not be liable for any damages, losses or injury arising out of the content or your use of such websites (including any inaccuracy). You should read the privacy and data collection and use policies of each site you visit before you use the site to determine what information such site is collecting from you and how such information is being used.
We routinely gather data on Site activity, such as number of visitors, pages viewed, and time spent in different areas of the Site. We collect such data on an aggregated, anonymous basis so that no personal information of any specific individual is identifiable. Such data helps us know what users like about the Site. We do not sell to, or share such information with, unaffiliated third parties.
Transmittal of Information; E-mail
Should you elect to submit any information to us or to a retailer through the Site, please be aware that this information and material may be accessed, used, copied, distributed and adapted by Cool Hand Luke’s (and its host providers) without liability, prior consent or restriction. You are responsible for making sure all information and materials that you originate or require are properly backed up so you have ready access thereto in the event of loss, corruption or interruption.
Cookies are pieces of information a website transfers to an individual’s hard disk for record keeping purposes i.e. measure site traffic. They also provide us with information so we can deliver content tailored to you and also lessen the chance of displaying the same ad or message to you repeatedly. We place a text file called a “cookie” in the browser files of your computer. The cookies we use do not contain personal information. Most browsers automatically accept cookies, but you generally can change your browser settings to prevent the acceptance of cookies.
From time to time, we may run sweepstakes or contests on the Site. In doing so, we may ask entrants for contact and demographic information, which we may use to communicate with you in the future. You will have the ability to opt out cancel out of receiving such communications.
Gift Card Policy
Security PolicyYour payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All pages on this website that transmit sensitive data use SSL encryption.
Delivery PolicyOrders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control. Orders will not be shipped or delivered on Saturdays, Sundays or holidays. UPS and FedEx will not deliver to PO Boxes and your package will be returned to us. There is no guarantee on timing of US Postal Services deliveries because these packages cannot be tracked.
Return PolicyRefund policy - All gift card sales are final – No refunds.